Shipping

How soon will my order ship?

Please allow up to 48 hours for your order to process before shipping.

How much is shipping?

  • Masks are $3.80 each to ship

  • Leggings are $8 per pair to ship.

  • FREE Shipping on all orders over $200.

What carrier will deliver my order?

Shipping is delivered by the USPS. Because of this, only shoppers with a US Postal Service mailbox are eligible for this shipping option. At this time, we are not able to ship to APO, FPO or PO boxes.

How do I know that my order has been shipped?

You will receive a shipment notification email once your order has shipped. The e-mail will contain the tracking information. Please note that it may take up to three business days after receipt of shipping notification for the information to populate on your tracking number. If you have still not seen any updates after three business days, please contact tammy@bytammys.com.

Cancellations / Returns

To ensure that all our customers receive their orders as soon as possible, most orders begin fulfillment immediately after placement. Because of this, we are not able to cancel orders or make any changes, like adding discount codes or removing items, after the order has been submitted on our website.

Covid-19 Returns Update
Please allow your return a little extra time to be processed. Orders being returned are currently delayed, as our warehouse is taking precautions to keep its team safe.

How long do I have to make a return or an exchange?
You can return for a refund up to 14 days from the date of purchase, or for store credit up to 30 days post purchase.

What is your return policy?
All sales on masks are final. 

All return requests for leggings must be submitted by emailing tammy@bytammys.com. Please include the order number, date of purchase, and your complete return address. Specific instructions for returns will be emailed back upon receipt of your request.

Return merchandise must be in original condition (this means unworn, unwashed with original tags intact & packaging).

We reserve the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.

 

When will I receive the refund for my return?
Transit time may take up to 5-7 business days. You will receive an e-mail once your return has been received & processed.

Once your return is processed, you will receive the refund in the same payment method used for the purchase.  Please allow up to 2 weeks for your refund to appear on your bank account (depending on your financial institution).

How can I return a gift?
If you wish to return or exchange a gift, please e-mail tammy@bytammys.com.